Privacy policy

Last updated: October 27, 2026

This Privacy Policy explains how LAMONTH collects, uses, shares, stores, and protects personal information when you visit our website, create an account, place an order, contact us, request a return, or otherwise interact with our online store.

This policy applies to information collected through the LAMONTH website and related customer service communications.

Information We Collect

The information we collect depends on how you use the website and which services you choose to use.

Information You Provide

We may collect information you provide when you:

• Place or attempt to place an order


• Create or manage a customer account


• Contact customer support


• Request an order change or cancellation


• Request a return, exchange, replacement, or refund


• Submit a product review or other content


• Subscribe to marketing messages, when available

This information may include:

• Your name


• Billing address


• Shipping address


• Email address


• Phone number


• Order number


• Products, sizes, quantities, and other order details


• Customer account information


• Messages sent to customer support


• Return, exchange, and refund information


• Photographs submitted in connection with damaged, defective, incomplete, or incorrect products


• Product reviews or other content you choose to submit

Payment Information

Payments are processed securely using the payment methods and providers displayed at checkout.

Available methods may include eligible credit or debit cards and payment accounts shown at checkout.

LAMONTH does not receive or store your full credit or debit card number or card security code.

your payment provider collects and processes payment information under its own privacy practices.

We may receive limited transaction information from your payment provider, including:

• Customer name


• Email address


• Billing or shipping information


• Transaction amount


• Payment status


• Transaction reference number


• Refund or dispute information

Information Collected Automatically

When you visit or use the website, certain technical information may be collected automatically.

This information may include:

• IP address


• Browser type and version


• Device type


• Operating system


• General location derived from an IP address


• Date and time of access


• Pages viewed


• Links selected


• Referring website or traffic source


• Shopping-cart activity


• Checkout activity


• Cookie and session identifiers


• Website errors and performance information


• Security and fraud-prevention information

How We Use Personal Information

We may use personal information to:

• Receive, review, and process orders


• Confirm and verify payments


• Prepare and ship products


• Send order confirmations and delivery updates


• Provide order status and carrier tracking information


• Manage customer accounts


• Respond to customer questions


• Help with sizing and product compatibility


• Process order changes and cancellations


• Handle returns, exchanges, replacements, and refunds


• Investigate damaged, missing, or incorrectly delivered packages


• Detect fraud, unauthorized transactions, misuse, and security threats


• Maintain and improve the website


• Understand general website activity and performance


• Maintain accounting, tax, transaction, and business records


• Enforce our Terms of Service and store policies


• Comply with legal obligations


• Respond to lawful requests from courts, regulators, or government authorities


• Send marketing communications when you have chosen to receive them

Shopify and Customer Accounts

Our store uses Shopify to operate product pages, shopping-cart functions, checkout, customer accounts, order records, and related ecommerce features.

If you create an account, the website may store your name, contact information, saved addresses, order history, account settings, and login-related information.

Use the sign-in and verification method offered by Shopify. You are responsible for keeping any password or verification code confidential. Please contact us if you believe your account has been accessed without permission.

How We Share Information

We do not publicly disclose customer order information.

We may share personal information with service providers when reasonably necessary to operate the store, complete an order, provide customer support, protect the website, or comply with the law.

Payment Providers

We share information with your payment provider when needed to:

• Process and verify payments


• Prevent fraud and unauthorized transactions


• Issue refunds


• Respond to payment disputes or chargebacks


• Comply with payment-related legal obligations

your payment provider controls the personal information it collects directly through its services and processes that information under its own privacy policies.

Shipping and Delivery Providers

We may share information with shipping carriers, fulfillment providers, label providers, and tracking services.

This information may include:

• Recipient name


• Shipping address


• Email address


• Phone number


• Order or package details


• Tracking information

Website and Business Service Providers

We may use service providers that help us operate and protect the website or support our business.

These providers may include:

• Website hosting and data-storage providers


• Shopify service providers


• Website security and fraud-prevention providers


• Email-delivery providers


• Customer-support tools


• Order-management tools


• Shipping and tracking services


• Website backup and maintenance providers


• Analytics providers, when enabled


• Advertising or marketing providers, when enabled

These providers may access personal information only as reasonably necessary to perform services for us, subject to their agreements and applicable legal obligations.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable law


• Respond to a court order, subpoena, warrant, or other lawful request


• Investigate fraud, theft, misuse, or security incidents


• Protect the rights, property, or safety of LAMONTH, our customers, or others


• Enforce our agreements and policies


• Establish, exercise, or defend a legal claim

Business Transfers

If LAMONTH is involved in a merger, acquisition, financing, restructuring, sale, or transfer of business assets, personal information may be reviewed or transferred as part of that transaction.

Cookies and Similar Technologies

We use cookies and similar technologies to support website functions such as:

• Maintaining shopping-cart contents


• Keeping customer sessions active


• Supporting checkout


• Remembering preferences


• Maintaining account access


• Improving website security


• Preventing fraud and misuse


• Understanding website activity, when analytics are enabled


• Measuring advertising performance, when advertising tools are enabled

your payment provider and other third-party services may also place cookies or use similar technologies when you interact with their services.

Please review our Cookie Policy for more information.

Marketing Communications

We may send emails needed to process or manage an order, including:

• Order confirmations


• Payment notices


• Shipping and tracking updates


• Delivery-related messages


• Return or exchange instructions


• Refund confirmations


• Customer-support replies


• Security or account notices

These operational messages are not marketing communications and may be sent when needed to complete a transaction or respond to your request.

We will send promotional emails only when permitted. You may unsubscribe from marketing messages using the unsubscribe link in the email or by contacting us.

Unsubscribing from marketing emails will not stop necessary order or customer-service communications.

Sale, Sharing, and Targeted Advertising

LAMONTH does not sell personal information in exchange for money.

If analytics, advertising, or remarketing services are enabled, certain online identifiers or website activity may be provided to those services.

Depending on the technology used and the law that applies, this activity may be treated as a sale, sharing of personal information, or targeted advertising even when no money is exchanged.

When required by applicable law, we will provide a method for eligible customers to opt out of covered sales, sharing, or targeted advertising.

You may contact us at support@lamonth.com to ask about the analytics or advertising services currently used on the website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

The retention period may depend on:

• Whether you have an active customer account


• Whether an order is being processed


• Whether a return, refund, delivery claim, or payment dispute remains open


• Accounting and tax requirements


• Fraud-prevention and security needs


• Legal and regulatory requirements


• Applicable limitation periods for legal claims

When information is no longer reasonably needed, we may delete it, anonymize it, or retain it in a form that no longer identifies you.

Account Deletion

You may contact us to request deletion of a customer account.

Closing or deleting an account does not necessarily require us to delete every record connected to completed transactions.

We may retain information when reasonably necessary for:

• Completed orders


• Returns and refunds


• Payment disputes


• Fraud prevention


• Tax and accounting records


• Legal claims


• Other legal obligations

How We Protect Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include:

• Encrypted website connections


• Password-protected administrative accounts


• Restricted access to customer information


• Website security monitoring


• Software and plugin updates


• Secure payment processing through your payment provider


• Website backup and recovery procedures

No website, internet transmission, or storage system can be guaranteed to be completely secure.

Please use a strong password and do not share your account login information with others.

Your Privacy Rights

Depending on where you live and whether the applicable privacy law covers LAMONTH or the processing activity involved, you may have the right to:

• Confirm whether we process personal information about you


• Request access to personal information we hold about you


• Request correction of inaccurate personal information


• Request deletion of certain personal information


• Request a portable copy of certain personal information


• Opt out of certain sales or sharing of personal information


• Opt out of certain targeted advertising


• Opt out of certain qualifying profiling activities


• Withdraw consent when processing is based on consent


• Appeal certain decisions concerning a privacy request, when applicable


• Exercise applicable privacy rights without unlawful discrimination

Privacy rights are not absolute. We may retain or continue using information when permitted or required for completed transactions, security, fraud prevention, accounting, tax compliance, disputes, legal claims, or other lawful purposes.

How to Submit a Privacy Request

To submit a privacy request, contact us using one of the following methods:

Email: support@lamonth.com

Phone: +1 (254) 643-1648

Use Privacy Request in the email subject line and clearly explain what you are requesting.

We may ask for information reasonably necessary to verify your identity and locate the relevant records.

Verification information may include:

• Email address


• Order number


• Billing or shipping address


• Other information already connected to your account or purchase

We will use verification information only to review and respond to the privacy request.

If we cannot verify your identity or locate the requested records, we may be unable to complete the request.

Appealing a Privacy Decision

If applicable law gives you the right to appeal a decision concerning your privacy request, you may reply to our decision email and ask us to review it again.

Include Privacy Appeal in the subject line and explain why you believe the decision should be reconsidered.

Authorized Agents

Where permitted by applicable law, you may appoint an authorized agent to submit a privacy request on your behalf.

We may require proof that the agent has permission to act for you. We may also contact you directly to verify your identity and confirm the request.

California Residents

California residents may have additional rights under California privacy law when that law applies to LAMONTH or the processing activity involved.

These rights may include access, correction, deletion, portability, and the right to opt out of certain sales or sharing of personal information.

We will not unlawfully discriminate against a customer for exercising an applicable privacy right.

Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act when that law applies.

These rights may include confirming whether personal data is processed, accessing data, correcting inaccuracies, deleting certain data, receiving a portable copy, and opting out of certain sales, targeted advertising, or qualifying profiling.

Texas residents may also have the right to appeal certain decisions concerning a privacy request.

Children’s Privacy

LAMONTH is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child under 13 has submitted personal information to us, please contact us so we can review and delete it when appropriate.

Third-Party Websites

Our website may contain links to your payment provider, shipping carriers, social media platforms, tracking services, or other third-party websites.

LAMONTH does not control those third-party services or their privacy practices.

This Privacy Policy does not apply to information collected directly by a third party. Please review the privacy notice provided by that service before submitting information to it.

United States Operations

LAMONTH currently sells and ships products only within the United States.

Personal information may be processed or stored in the United States or in other locations where our service providers operate, subject to their security practices and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, service providers, plugins, business practices, or legal obligations change.

The updated version will be posted on this page with a revised “Last updated” date.

Material changes may also be communicated through the website or by email when appropriate.

Contact Us

Contact us if you have questions about this Privacy Policy or how LAMONTH handles personal information.

LAMONTH
300 S Anderson St
Rising Star, TX 76471
United States

Email: support@lamonth.com

Phone: +1 (254) 643-1648

Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time
Excluding U.S. federal holidays